Frequently Asked Questions

Downloads

  • Instrumentals are a ZIP file containing all 12 keys of an instrumental, mixed and mastered ready for you to sing along to at church, or use in your covers on Social Media.

  • Multitracks are each individual instrument or “stem” contained in one ZIP file. This allows you to import into any DAW or app such as Loop Community’s “Prime” for custom mixes.

  • Lyric Videos are the same video files uploaded to the YouTube channel but without the audio watermark. You can use these at your churches or events but they cannot be streamed visually in any way.

  • Pads are a great way to provide atmospheric ambiance that lies beneath everything else in your worship set. From filling in instrumental gaps to assisting in more seamless transitions between songs and service elements, Pads are an amazing addition to any Worship service.

  • The Worship Portal resources are not covered by CCLI, and CCLI does not replace the need for a Pro Membership. Your Pro Membership provides the license to use these instrumentals, multitracks, and lyric videos within your church.

    CCLI typically covers song lyrics and reporting, while your Pro Membership covers the use of our audio and video resources. Together, they ensure you’re fully covered for worship use.

  • Your files will be delivered as downloadable audio or video files in a .ZIP format. This allows us to include everything you need in one easy download.

    We recommend downloading your files from a computer, as many tablets and mobile devices are unable to open .ZIP files. Once downloaded, you can unzip the folder and import the files into the software you already use.

Memberships

  • The Worship Portal exists to support churches and ministries around the world with high-quality worship resources. We provide instrumentals, multitracks, and lyric videos for every song in our library, so you can lead worship with confidence and flexibility.

    You can purchase resources individually as needed, or become a Pro Member for full access to the entire library. The membership is designed to save you time, remove stress, and give you peace of mind knowing you’re covered week after week.

  • You can use these files with any standard audio and presentation software. Instrumentals and multitracks can be used in any DAW (Digital Audio Workstation), and lyric videos are compatible with all common church presentation software, including ProPresenter and FreeShow.

    If you are using other software, just be sure it can play .WAV audio files and .M4V video files.

    We recommend downloading your files from a computer, as many mobile devices are unable to open .ZIP files. Once downloaded, you can import the files into the software you already use.

  • Yes. The Pro Membership is licensed for use across your entire church or ministry, including all campuses, services, youth ministries, small groups, and online gatherings for the duration of your membership. It is designed to support the full scope of your worship ministry, wherever and however you gather.

    We simply ask that these resources are used within your church and not shared or redistributed outside your organization.

  • When you cancel your Pro Membership, your access to the Pro Member Library will remain active until the end of your billing period. After that, access to the library will end.

    Any resources you’ve already downloaded may continue to be used by your church for the services, streams, or projects they were originally used for. For any new services, recordings, or projects, an active membership is required.

    You’re always welcome to rejoin at any time. We’d be glad to serve you again whenever the timing is right.

  • These resources are not licensed for commercial release, including distribution on platforms such as iTunes, Spotify, Apple Music, or any other streaming or sales platforms.

    They are intended to support live worship at your church and may also be used in worship-related content on social media. This allows you to lead and share worship without restrictions, while protecting the integrity of the work.

  • Due to the nature of digital content and instant access, all purchases and subscriptions are non-refundable.

    Our heart is to serve the church with excellence, so if something isn’t working as expected, please let us know and we’ll do our best to help.